Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to processing and shipping your order as quickly as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment is received.

  • Orders are processed Monday through Friday, excluding weekends and holidays.

  • During peak seasons, promotions, or product launches, processing times may be slightly longer.

Shipping Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (when available)

  • Overnight Shipping: 1 business day (when available)

Please note that delivery estimates are not guaranteed and may vary depending on the shipping carrier and your location.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, order weight, and selected shipping method. Free shipping promotions, when offered, apply only to qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

If you notice an error in your shipping address, please contact us immediately. We cannot guarantee changes once an order has been processed.

Lost or Delayed Packages

Once an order has been shipped, delivery is the responsibility of the shipping carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the carrier first. If you need additional assistance, feel free to reach out to our support team.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and photos of the damaged item and packaging so we can assist you promptly.

International Shipping

International shipping may be available to select countries. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.

Delivery times for international orders vary by destination and customs processing.

Shipping Restrictions

We reserve the right to limit or decline shipping to certain locations where service is unavailable or restricted.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to help.